Our services
FOR THE BRANDS
360° SOLUTION
FULL OUTSOURCING
ZERO THOUGHTS FOR YOU
Marketplace
We manage a network of 14 European marketplaces with active sales accounts and a consolidated international presence in the fashion industry. Our structure is fully integrated to ensure seamless, centralized management focused on maximum efficiency. As Level 1 European Zalando Beta Testers, we collaborate directly with the Zalando team to pilot new features and strategies, keeping our partners one step ahead in the digital market.
Marketplace Account Management / Systems Integration / Commercial Strategy / Sales Optimization / Performance Analytics / Zalando Beta Tester Partnership / International Expansion
Fashion Marketing
Our marketing team consists of highly qualified, constantly updated professionals capable of managing every phase of a project: from digital landscape analysis to defining bespoke strategies for marketing, social media, and retargeting. A well-structured marketing strategy is essential to reaching the target audience, understanding their needs, and communicating effectively through the most suitable channels.
Digital Strategy / Social Media Marketing / Paid Advertising / CRM & Automation / Performance Analysis / Piano Editoriale / Direct Marketing / Brand Positioning
Fashion e-commerce
We are a team of professionals specializing in creating fast, intuitive, and performance-optimized e-commerce websites. As a Shopify Partner, we design platforms built to offer a seamless and engaging user experience, capable of enhancing the brand and driving conversions. Every project starts with an in-depth brand analysis and results in concrete, measurable success.
UX&UI Design / Shopify Development / Performance Optimization / Mobile-First Design / User Experience / Conversion Rate Optimization / Brand Identity Customization
Fashion photo & video
We have a team of professional photographers and videographers, along with a 120-sqm studio entirely dedicated to producing lookbooks and e-commerce content. Every visual project is designed to enhance products, convey brand identity, and ensure an aesthetic impact consistent with the communication strategy.
Photoshoots / Video Production / Lookbooks & Campaigns / E-commerce Still Life / Post-Production
Product Digitalization & Go-to-Market
We transform physical products into a comprehensive digital offering, ready for online sale. We coordinate every stage — from production to publication — ensuring consistency, quality, and commercial performance across all digital channels.
Production & Warehousing / Product Cataloguing & Coding / Content Creation (Photo & Video) / Product Information Management / Marketplace & E-commerce Feeds
Marketing Automation
Through automated and constantly optimized systems, we cultivate customer loyalty and monitor behavior over time. Our automation strategies allow us to build lasting relationships, anticipate needs, and deliver personalized experiences that strengthen the bond between customer and brand.
Automation / CRM & Customer Journey / Advanced Segmentation / Email & SMS Automation / Customer Lifetime Value Analysis / Loyalty Strategies / User Experience Personalization
Logistics
Our logistics, specialized in the e-commerce and fashion sectors, has been awarded the “Prime Logistics” recognition for its high standards and excellent performance. We guarantee fast shipping, precision in order management, and impeccable service, perfectly aligned with the expectations of both brands and the most demanding customers.
Order Management / Quality Control / Shipping & Fulfillment / Hanging & Folded Garment Storage (2000 sqm) / Returns Management / Logistics Performance Monitoring
Shipping & Returns Management
We manage over 500 shipments per day in collaboration with the top European carriers, ensuring fast, punctual, and reliable deliveries. Additionally, we offer a local returns service active in 7 European countries, simplifying the shopping experience and strengthening customer loyalty through a convenient, transparent, and hassle-free return process.
Shipping Management / Order Tracking / European Carrier Partnerships / Local Returns in 7 Countries / Post-Sales Customer Care / Logistics Performance Analysis / Lead Time & Delivery Cost Optimization
Customer Care
Customer care and satisfaction are at the heart of our service. We operate 7 days a week, offering assistance in 5 languages to ensure personalized, fast, and high-quality support. This approach allows us to respond effectively to customer needs, enhancing their shopping experience and strengthening brand trust.
Multilingual Support (L1 & L2) / Multichannel Assistance / Social DM Management / Post-Sales Management / Marketplace Support / Feedback Analysis & Service KPIs
Data Analysis & Business Intelligence
We offer an in-depth analysis of performance and profitability, providing statistical reports on the customer database and economic results achieved. We constantly monitor Key Performance Indicators (KPIs) to understand customer behavior and evaluate the effectiveness of current strategies. Through a data-driven approach, we provide strategic insights that enable optimized business decisions, improved margins, and the identification of new growth opportunities.
Performance Analysis / Profitability & KPIs / Customer Database Analytics / Advanced Reporting / Business Intelligence / Decision Optimization / Data-Driven Strategies
Commercial strategy
We define effective commercial strategies to maximize sales and brand positioning across digital channels. We plan promotional campaigns, collection launches, and targeted actions to drive seasonal performance, always aligning with the brand’s economic and image objectives. Every initiative is backed by rigorous data analysis and constant coordination between marketing, buying, and store management teams.
Commercial Planning / Promotional Strategy / Collection Launches / Assortment Management / Sell-out Analysis / Marketing & Retail Coordination / Margin & Pricing Optimization
IT Development & System Integration
We support brands in the creation and evolution of their digital infrastructures, ensuring stable, integrated, and easy-to-manage systems. We handle both backend and frontend website development, the integration between ERP, CRM, and marketplaces, and process automation to enhance operational efficiency. Every solution is custom-designed to simplify daily operations and improve overall business performance.
System Integration (ERP / CRM & PIM) / API Development / Data Synchronization / Management Automation / E-commerce Platform Maintenance / IT Consulting & Performance Monitoring
Get in and expand your business in the world.
e-Fashion Pro Total Solution is the strategic partner for fashion brands and retailers who want to grow on a global scale, online and offline. We offer integrated support in digital, commercial and logistical processes.
Scale your business without worry.
From e-commerce websites to sales on marketplaces such as Zalando, from marketing campaigns to photo and video production, through to logistics and order dispatch: with e-Fashion Pro every aspect of your digital business is under control. Put your trust in an experienced partner and focus on your strategic goals, worry-free.
We optimize your earnings.
e-Fashion Pro’s marketing team combines specialised skills and continuous training to manage every phase of the project: from the initial analysis to the definition of tailor-made advertising, social and CRM strategies. With the right tools, your e-commerce can grow solidly and conquer its place in the digital landscape.
We are not a web agency
e-Fashion Pro is not a traditional web agency.
We only work with fashion brands and distributors, offering complete, integrated solutions for online and offline growth.
Each project is tailor-made for those looking for solid, scalable development consistent with the dynamics of the fashion market.