It was July 20, 2021, a date that will remain etched in our memory. It was one of those days that, without warning, changes the course of a project; a path that seemed well-defined but suddenly took a new and incredible direction.
An email that, at first glance, looked like any other, but carried within it the beginning of a great opportunity. The writing was clear, the tone formal, but the content had the power to revolutionize our plans. Zalando’s manager, Anna, was inviting us to become a pilot partner for the launch of a new ZSS application on zDirect, scheduled for the fourth quarter of 2021. The proposal was straightforward, but for us, it meant joining an innovative project, having the chance to beta-test one of the most important platforms in the e-commerce landscape, and being among the first to collaborate with Zalando on such an ambitious program.
In that moment, our emotions were a mix of disbelief and pride. Zalando, a giant in the e-commerce world and one of the leading sales platforms, was giving us the opportunity to stand by their side during a phase of major change. It was a recognition of the work we had done up to that point, but also an invitation to push ourselves further—to be pioneers in a new chapter of our development.
That request to become a pilot partner pushed us to look at the future with new eyes. We began working with even greater energy, committing ourselves fully to meeting Zalando’s requirements and testing the platform to its full potential. As the months passed, we got to know each other better, facing challenges together and experimenting with solutions that today allow us to be stronger and more prepared.
Reliving those moments, we cannot help but think about how important that first step was. An email, an opportunity that marked the beginning of a collaboration which not only enriched our experience but also opened the door to new possibilities in the world of digital retail. Zalando’s request was not just a business opportunity; it was a confirmation of our ability to keep pace with the needs of an ever-evolving market and a chance to grow alongside an industry leader.
Today, reflecting on that day, we are even more aware of how much this collaboration has helped us strengthen our positioning in the digital world. Looking back, we can proudly say that Anna’s email was not just an opportunity, but a true turning point.